British Embassy Hanoi
Central Building, 4th floor
31 Hai Ba Trung
Telephone: +84 (0)4 3936 0500
Fax: +84 (0)4 3936 0561
Email – for general enquiries: firstname.lastname@example.org
Email – for consular enquiries in Vietnam: email@example.com
Email – for trade and investment in Vietnam: firstname.lastname@example.org
Office opening hours:
Monday to Thursday: 8.30am to 12.30pm and 1.30pm to 4.45pm
Friday: 8.30am to 12.30pm and 1.00pm to 3.00pm
Consular public hours (for notarial and documentary services - by appointment only):
Monday, Tuesday, Thursday: 09:00am to11:45am
Wednesday: 2:00 pm to 3:30pm.
(Page source – www.gov.uk/government
The UK and Vietnam set up their diplomatic relations in 1973. The two countries entered into a Strategic Partnership Agreement in 2010, demonstrating the breadth and depth of existing cooperation and shared level of ambition for the future.
The Strategic Partnership provides a comprehensive framework for cooperation under these priority areas:
political – diplomatic cooperation
global and regional issues
trade and Investment
sustainable socio-economic development
education, training, science and technology
security and defence
The UK presence in Vietnam includes the embassy in Hanoi and consulate general in Ho Chi Minh City. Department for International Development programmes are run out of an office in Hanoi and the British Council has an active presence in both Hanoi and Ho Chi Minh City.
For information about whether you require a visa to the United Kingdom and how to apply go to UK visas and immigration. Should you need to ask a question about UK visas or your visa application you will find telephone, email and webchat contact details here. Staff at our Embassy/High Commission/Consulate and visa application centre(s) cannot help with any visa enquiries.
Out-of-hours emergency assistance
British nationals who need emergency assistance outside normal office hours should call +84 (0) 4 3936 0500 where they will be given details on how to proceed and how to contact a consular officer if needed.
Emergency travel documents (ETD)
We may be able to provide an emergency travel document if you can’t get a new or replacement passport in time to travel. If you are due to travel in the next 5 working days, you should contact your nearest consulate as soon as possible.
For all other applications, please check what you must bring with you and then make an appointment at your nearest consulate using the links below. Please call your nearest consulate for advice before making an appointment if:
you have never applied for a British passport before
you are applying on behalf of a child
An emergency travel document does not guarantee entry to every country. Read what an emergency travel document does.
For information on how to apply for your first passport or renew an existing passport, please visit the overseas passport section of this website.
Please note that our Embassy and Consulate General cannot deal with individual enquiries about passport applications.
Births, deaths and marriages
Information on how you can register a birth or death which occurred overseas, and legal documents for couples marrying or entering into civil partnerships abroad. Visit: www.gov.uk/browse/births-deaths-marriages
Information on staying safe and avoiding problems when living or travelling abroad, with links to our embassies, high commissions and other diplomatic posts across the world. Visit: www.gov.uk/foreign-travel-advice/vietnam
Notarial and documentary services
Information about official documents, certificates, letters, and notes available at British Embassy in Hanoi and the British Consulate General in Ho Chi Minh City. Visit: www.gov.uk/notarial-and-documentary-services-guide-for-vietnam
How to get official confirmation that your UK public documentation is genuine so it can be accepted by foreign authorities. The UK does not require any documents to be legalised for use within the UK.
Lists of local service providers
Lists of Lawyers, Translators/Interpreters, Medical Facilities and Funeral Directors in Hanoi and Ho Chi Minh City. Please note that inclusion in these lists does not constitute official endorsement by the British Embassy or the UK Government.
Vietnam - Prisoner pack: An explanation of the Vietnamese legal and prison system.
Guides we produce
We produce the following guides that you may find useful in specific circumstances.
How else we can help
In addition to the services listed above we can also:
provide information about transferring funds
provide appropriate help if you have suffered rape or serious assault, are a victim of other crime, or are in hospital
help people with mental health illness
do all we properly can to contact you within 24 hours of being told that you have been detained
offer support and help in a range of other cases, such as child abductions, death of relatives overseas, missing people and kidnapping
contact family or friends for you if you want
make special arrangements in cases of terrorism, civil disturbances or natural disasters
UK law says we have to charge for some services. Details of our current fees (link) and the standards of service you can expect to receive are on display in all our consular offices.